Service
Shipping & Delivery
Worldwide, insured, within 48 hours
Every piece is dispatched from our Dubai Design District boutique within 48 hours of cleared payment, insured at full replacement value from door to door. We ship to over 40 countries.
Our carriers
High-value pieces travel via Brinks Global Services and Ferrari Group secured logistics; standard shipments move on FedEx International Priority. All shipments require the signature of the named recipient at delivery — packages are never left unattended.
Costs, duties and taxes
Shipping and insurance costs are quoted at checkout and vary by destination and declared value. For international deliveries, import duties and taxes are the responsibility of the buyer and are collected by the carrier or local customs authority on arrival. Our concierge can provide a full landed-cost estimate on request before payment.
Tracking
A tracking number and a direct line to our shipping desk are issued as soon as your parcel leaves the boutique. For high-value shipments, we can arrange scheduled delivery windows or handover at a location of your choice within the destination city.
Collection in Dubai
Collection in person from our Dubai Design District boutique can be arranged by appointment. Contact our concierge on WhatsApp at +971 50 382 6007 to schedule.
